Garage Door Repair Questions
Short, plain answers to the questions homeowners ask most. If yours isn't here, call (973) 400-5103.
Springs
How do I know my garage door spring is broken?
A loud bang, a gap in the coil above the door and a door that suddenly feels very heavy are the usual signs. See garage door spring repair.
Can I replace a torsion spring myself?
No. A wound torsion spring stores enough energy to cause serious injury, and winding it takes proper tools and training.
Should both springs be replaced at once?
On a two-spring door, yes in most cases. They have done the same work and the second is usually near the end of its life.
Openers
Why does my door reverse before it closes?
The safety sensors are usually blocked or misaligned. Read more about garage door opener repair.
My opener hums but the door doesn't move. Why?
A stripped drive gear is common. So is a broken spring that leaves the door too heavy for the opener.
How do I open the door when the power is out?
Pull the emergency release cord with the door closed, then lift by hand. Stop if the door is very heavy.
Cables and Tracks
Why is my garage door hanging crooked?
A cable has probably slipped off its drum or snapped. See garage door cable repair.
What should I do if my door comes off track?
Unplug the opener, keep clear of the door and don't force it. A tilted door is still under spring tension.
Why do rollers wear out?
They roll every time the door moves. Dry bearings, rust and cracked nylon wheels all make the door noisy and jerky.
Emergencies
Is emergency repair available at night?
Yes. Emergency garage door repair is offered 24/7 with a technician on call.
What should I do if my door won't close?
Don't force it. Unplug the opener, secure the door into the house if you have one and call (973) 400-5103.
Service Area
Which towns do you serve?
Nutley and nearby towns. The full list is on the service areas page.
Where is the business located?
Nutley Garage Door Repair is based in Nutley, NJ. Call (973) 400-5103 to check service for your address.